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The ACTION Campaign seeks to increase access and keep clients engaged in treatment
Topics: Administrator's Corner > Operations | Clinical Supervision > Service Coordination
2007-10-25 | Post Feedback! | Send To a Friend | Print Version | Send Me Responses | Related
Campaign Actions

Experience has shown that any one of these 3 ACTIONs can make the difference in a recovery-oriented system of care:

Providing rapid access to services
Improving client engagement
Creating a seamless transition between levels of care

Proven Success
Over the past year, the 39 founding members of NIATx, as well as many other organizations involved in NIATx projects, have collectively identified these three ACTIONs as among the most effective. The results are striking:

Reduction in wait times: 34.8%
Reduction in no-shows: 33%
Increase in admissions: 21.5%
Increase in treatment continuation: 22.3%

Benefits of Taking ACTION
Joining ACTION is entirely free to providers - all of the technical assistance and tools are available at no cost. Moreover, organizations that have implemented these actions have reported:

Positive impacts on client access and engagement
Improved staff retention and morale as a result of involving them in the change process
Increased revenue and funding opportunities

Practical Campaign Tools
You are there for others, and ACTION is there to help you. Participants in the Campaign are provided with simple, practical tools to implement the ACTION chosen by your organization. From workbooks and a process improvement tutorial to online learning tools and peer teleconferences, the Campaign makes it easy to implement simple changes that yield dramatic results in client access and engagement

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